Shipping policy
ORDER PROCESSING:
Please allow 3 business days to process your order. Expect an email within 1 business day to let you
know your order is on the way!
UNITED STATES DOMESTIC SHIPPING:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
INTERNATIONAL SHIPPING:
We offer international shipping to several countries
Shipping charges for your order will be calculated
and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. AWC Holdings LLC is not responsible for these
charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is returned at buyer expense, unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at awcdesignshop@gmail.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at awcdesignshop@gmail.com.